financial services

It is obvious that this is a time of great turmoil for the financial services industry. Customers are fleeing to quality, resources are stretched, regulation is increasing, and competition is intense. At the same time, banks and credit unions continue to merge and reorganize in order to remain solvent and competitive.

However, times of great turbulence are also times of great opportunity. At Corinthian, we can help financial services companies weather these storms and emerge better and stronger.

Corinthian consultants have decades of experience in financial services. Our founder and President, Laura Illig, did marketing for Citibank and Solomon Smith Barney out of New York and London, and has consulted for both banks and credit unions.

We have advised clients throughout the country on how to handle the challenges of brand development and implementation, employee retention, and customer retention and growth.

Corinthian has also assisted financial services companies with key elements of their strategies, as well as with cultural and marketing challenges, including:

• retail banking management
• customer and member service training
• brand development and implementation
• new product launches
• cultural assessments
• culture change plans
• relationship management training
• internal communication
• talent management and retention planning
• customer and member research

In the past few months, our clients have included the Credit Union National Association, as well as credit unions and credit union leagues in Florida, South Carolina, Oregon, Texas and California.

Above all, however, Corinthian seeks to address the specific challenges faced by each individual client by developing customized solutions to their particular needs. We are always happy to have a no-fee strategic discussion about your organization’s goals and opportunities. Please contact us to discuss how we can help you build the foundations of your success.